This Privacy Policy explains how LogiXync (“LogiXync”, “we”, “us”, or “our”) collects, uses, discloses, and protects information about you when you visit our website, contact us, or use our products and services (together, the “Services”). By using the Services, you agree to the practices described in this policy.

Who we are. LogiXync is operated by [Company Legal Name], located at [Company Address]. For any privacy-related questions, you can reach us at hello@logixync.com.

1. Information We Collect

Information you provide to us

We collect information you choose to give us directly, such as when you fill in our contact form, request a quote, subscribe to updates, or otherwise communicate with us. This may include:

• Identity and contact details, such as your name, email address, phone number, and company name.
• The contents of any message, enquiry, or project brief you send to us.
• Account or billing details if you engage us for paid products or services.

Information we collect automatically

When you visit our website, our service providers and we may automatically collect certain technical information, including:

• Device and browser information, such as IP address, browser type, operating system, and device identifiers.
• Usage data, such as the pages you view, links you click, the date and time of your visit, and the website you came from.
• Information collected through cookies and similar technologies (see the Cookies section below).

Information from third parties

We may receive information about you from third parties, such as analytics providers, advertising partners, or business contacts who refer you to us.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve our website, products, and services.
• Respond to your enquiries, requests, and support questions.
• Send you administrative messages, updates, and (where you have opted in) marketing communications.
• Process transactions and manage our client relationships.
• Analyse how the Services are used so we can improve them.
• Detect, prevent, and address fraud, security issues, and technical problems.
• Comply with our legal obligations and enforce our agreements.

3. Legal Bases for Processing

Where applicable law (such as the EU/UK General Data Protection Regulation) requires it, we rely on the following legal bases to process your personal data: your consent; the performance of a contract with you; compliance with a legal obligation; and our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember your preferences, measure traffic, and understand how visitors use the Services. You can usually control cookies through your browser settings and, where required, through our cookie banner. Disabling some cookies may affect how the website functions.

5. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers. With vendors who perform services on our behalf, such as hosting, analytics, email delivery, and payment processing, under contracts that require them to protect your information.
• Legal and safety reasons. When we believe disclosure is necessary to comply with the law, enforce our terms, or protect the rights, property, or safety of LogiXync, our clients, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, in which case information may be transferred as part of that transaction.
• With your consent. When you direct us to share information or otherwise consent to the sharing.

6. Data Retention

We keep personal information only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. When information is no longer needed, we delete or anonymise it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

We may process and store information in countries other than the one in which you live. Where we transfer personal data internationally, we take steps to ensure appropriate safeguards are in place as required by applicable law.

9. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Access the personal data we hold about you and request a copy.
• Request that we correct inaccurate or incomplete information.
• Request that we delete your personal data.
• Object to or restrict certain processing, including direct marketing.
• Request portability of the data you provided to us.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at hello@logixync.com. We will respond in accordance with applicable law. You also have the right to lodge a complaint with your local data protection authority.

10. Children’s Privacy

The Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Third-Party Links

Our website may contain links to third-party websites and services that we do not control. This policy does not apply to those third parties, and we encourage you to review their privacy notices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this document and, where appropriate, provide additional notice. Your continued use of the Services after an update means you accept the revised policy.

13. Contact Us

If you have questions or requests about this Privacy Policy or your personal information, please contact us:

Email: support@logixync.com